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Loss Prevention: The Hidden Benefit of Split Testing

Author: Matt Beischel

Website optimization testing is becoming an increasingly common practice. It provides quantitative data that proves how making a change to your website will affect order conversion and revenue. I run a lot of tests across all my clients’ sites; my current average is around 400 a year. Collecting data from the past 3 years of testing, only 30% of those experiments were “wins” and positively affected revenue. If you flip that, then 70% of all tests run don’t provide a lift. That seems like a lot of wasted effort.

Continue reading “Loss Prevention: The Hidden Benefit of Split Testing”

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Catalog Game Resurrected

In the Golden Age of Catalogs (80’s & 90’s) Catalog Age Mag commissioned Tracey Emerick and John Miglautsch to build the Catalog Management Institute.  The most popular part of that curriculum lives again!

 

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Direct Mail Out Performs Digital

According to the Direct Mail Association (DMA), response rates took quite the jump in 2016 with a 5.3% response rate to house lists and 2.9% to prospect lists.  These are the highest levels the DMA has seen since 2003.

…due to the saturation of digital marketing in the age we are living in, direct mail response rates have flourished compared to their online counterparts. Continue reading “Direct Mail Out Performs Digital”

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Webinar 4/4 (Recorded)

Introduction to the WDMA – Starts with the greatest case study for Direct Marketing EVER.  Some discussion of what Direct Marketing means and why WDMA is your best source for Education, Conversation and Congregation.

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David Ogilvy: We Sell or Else

David Ogilvy is one of my heros.  He explains the power of Direct Marketing. He also encourages general ad agencies to use DM to train their people. Much of what he hoped for has happened – so now everyone measures, everyone generates responses (at least clicks and likes) but much of the art of testing (and so the power) has been forgotten.

The WDMA is committed to showing how Direct Marketing applies to the media and methods of today’s marketers – without leaving the proven fundamental principles of scientific marketing.

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Did Direct Marketing Swing the Election? by John Miglautsch

ClintonBestCase“President Barack Obama transformed modern day campaigning by elevating the importance and use of data. Since then campaigns have prioritized it. Hillary Clinton has been building her data operation since she launched her campaign, but Trump has largely dismissed its importance.” NBC News May 31 2016

“Analytics will win votes this year. Science, as it did in 2012, is playing an important role for mass voter persuasion in the U.S. presidential race. It’s a numbers game: Predictive analytics targets campaign activities, strengthening a campaign’s army of volunteers by driving its activities more optimally.” Scientific American Sep 15, 2016 Continue reading “Did Direct Marketing Swing the Election? by John Miglautsch”

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So You Think You’re Doing Direct Marketing?

The golden age of direct marketing has arrived. Nearly all advertising and sales are “interactive” and “measurable”. At the same time, attendance and enthusiasm for local and national direct marketing trade shows is almost dead compared to 20 years ago.  (I wrote this article almost 20 years ago, as the Internet gurus claimed everything would change.)

Since 1968 the definition of direct marketing has been examined and refined. Here is a composite definition from 28 text books: “Direct marketing is a database-driven interactive process of directly communicating with targeted customers or prospects using any medium to obtain a measurable response or transaction via one or multiple channels.” (reconciled from 28 published textbook variations, Scovotti & Spiller) Continue reading “So You Think You’re Doing Direct Marketing?”

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Welcome to the *NEW* WDMA

Several past Presidents of the WDMA board got together for the 30th anniversary meetup.  We weren’t exactly sure what happened to the WDMA but around the turn of the millennium, we all started feeling pretty irrelevant.  And if Direct Marketing is just about data & measurement, then anyone who can hook up Google Analytics is already doing it.  Are we irrelevant?

This week I had a long conversation  with someone involved with the original Direct Mail Advertising Association – which became the DMA in 1983 and  now has been re-branded as the Data & Marketing Association.   I guess its now just about data & marketing… ?  Well here, we’re about Direct Marketing, the most powerful force in your advertising and sales arsenal. Continue reading “Welcome to the *NEW* WDMA”